Policy
Donation & Refund Policy
Clear rules on how donations are accepted, used and — when appropriate — refunded.
Draft — under review. This policy is a working draft that Quabit is reviewing. It may change before it is finalised. If you have questions, please contact us.
Current status
Quabit is not yet a registered organisation. Online donations are not open. Donations are not eligible for 80G tax deduction. We cannot accept foreign contributions.
The rest of this policy describes how donations will be handled once they open.
How donations are accepted
Online donations will be processed by a recognised Indian payment provider. We will confirm a donation only after the payment provider has confirmed it to our server. We will never ask for card, UPI PIN or bank details by phone, WhatsApp or email.
Who can donate
Because Quabit is not registered under the Foreign Contribution (Regulation) Act, 2010, we can only accept contributions from Indian sources, in Indian Rupees. Donors are asked to confirm this when they give.
How donations are used
- General donations are used where the need is greatest within our education and healthcare work, including reasonable running costs.
- Designated donations (to a specific cause or project) are used for that purpose. If a project is fully funded, postponed or cancelled, we will use the funds for a closely related purpose and tell you, or offer a refund on request.
- We will publish funding utilisation reports on our Transparency page.
Receipts and tax
A receipt will be emailed for every donation where an email address is provided. Donations are not currently eligible for deduction under Section 80G of the Income Tax Act, and we will not issue 80G certificates.
Refunds
Donations are generally non-refundable. We will refund a donation if:
- you were charged more than once for the same donation;
- the amount charged was different from the amount you chose; or
- the payment was made fraudulently using your account.
Please email us within [15] days of the transaction with the payment reference, date and amount. Approved refunds are returned to the original payment method; the time taken to appear depends on your bank and the payment provider.
Monthly donations
When monthly giving is available, you will be able to change or cancel a monthly donation at any time by emailing us. Cancellation stops future payments; past payments are not refunded except as described above.
Privacy and anonymity
Donor information is handled under our Privacy Policy. If you ask to remain anonymous, we will not publish your name in any list of supporters.
Questions
Email support@quabit.in or call +91 80012 34056.